Actual Customer Reviews
After 13 years full-time work, you get very good at your job. These reviews have been collected from actual customers over the years. Our google reviews are not visible as we have changed accounts in the past and have no control over this. Please understand we rely on diligence and reputation. Feel free to add your own testimonial or review via email or google…
Hi Cathy, well received thank you. May I compliment you on the professionalism and efficiency of your inspector. He was a credit to your organisation.
Thank you very much for the reports sent through so quickly yesterday. I’m pleased to say I’ve since negotiated a lower price on the property. I will definitely recommend your company in future.
Thank you for the report – it is very thorough and incredibly helpful. I am very pleased with the service and level of detail provided. Please thank the inspector for me. Wishing you a warm and safe Christmas,
Thanks for sending these through and for the quick turnaround, very impressive service and comprehensive reports.
HI Cathy, Thanks for these reports. The inspector did a terrific job and really appreciate the thorough investigation. We decided not to go ahead with the purchase and still looking. However, I wanted to give you feedback that I was really impressed with the high level of professionalism I experienced with Olivia with booking, the quick turnaround from booking on a saturday afternoon to having the first inspection on the Monday and quick turnaround of receiving the report. My expectations were managed along the way by being kept up to date regarding the status of the inspection via email or phone etc. It was a great experience and was higher than my expectations. Thanks I will use you guys again
Very impressed with the reports and your service.
Justin has been fantastic for my last 2 inspections – extremely helpful and able to communicate jargon into something easy that I can understand. If you were able to pass this through to his manger that would be great.
Thank you so much for sending this through. The inspector has been very thorough, and we are very happy with the amount of detail he has supplied. I would have no hesitation in recommending your team, and we will personally be using you again.
Hello David and Sydney Pre Purchase, Thank you for such thorough reports. Your professional service is truly appreciated. My mother’s relocation to Sydney was that much easier with the inspector’s willingness to discuss each property.
Thanks for the reports. We hadn’t noticed the uneven floors and never imagined what could be (or not be!) under the house. I will be in contact again soon for another inspection. By the way I’ve just liked your company on Facebook!
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I just wanted to thank Justin and Sydney Prepurchase for a very professional, efficient and timely service. Following our urgent 6pm request, Justin met my father on site at 3.30 pm the following day and was able to explain verbally the condition of the property (prior to receipt of the very thorough written reports soon after), enabling me to make an informed decision with regard to purchase by 5pm.
Hi Olivia, Thank you for this report and thank you for the experience. The solicitors, strata searches, real estate agents and even banks I have dealt with to date have presented challenges. It’s been a difficult process, but I must say you guys have done an excellent job. The communication was excellent, you booked the inspection in a timely fashion and the report is clear. I will recommend you guys.
Hi Andy, Thank you for taking the time to meet with us onsite after our house inspection. Your detail and honesty has really helped us with our decision.I will certainly recommend your services in future.
Really happy with your service. Thanks for sending these through so quickly, we were pleased with the level of detail.
Dear Cathy, Please pass on my thanks to the inspector Justin for his comprehensive report. We have found this most valuable. Of particular note is that we have seen a report prepared on the same property which was woefully inadequate in comparison. Your report was far superior to others we have commissioned in the past.
Excellent reports! I appreciate you getting this to me so quickly. Thanks Olivia.
Many thanks for the report – and the quick turnaround was much appreciated. We’re going ahead with the property purchase so no more inspection reports required for now, but will be sure to recommend your services.
I am writing to say thank you very much for your service. George is a very good inspector and we are very happy with his service. I’m sure I’ll introduce your company to my friends who are looking for building and pest Inspections.
Thank you for the report – it is very thorough and incredibly helpful. I am very pleased with the service and level of detail provided. Please thank the inspector for me. Wishing you a warm and safe Christmas,